Frequently Asked Questions
Check out the questions and answers below for more information about One people
What is One people?
We put employees first with a cloud-based suite of HR & Payroll solutions called One People. We provide you with a powerful HR Information System, Payroll, as well as tools for onboarding, learning, performance management, and people analytics.
One people consists of what modules?
- Core HR
- Employee Hub
- Time Tracking
- Payroll
- Talent
- Performance
Is it possible for One people to integrate with third-party applications?
Here are the usual integration methods used to connect One people with third-party applications.
- API
- File Exchange (CSV files, Excel files, and everything else..)
- Web Services
For how many employees does the minimum requirement apply?
The minimum number of employees for all of our subscription options is five. It is possible to use the One people platform with fewer employees than this, but you will still be charged for a minimum of 5 employees for each of the products and services that you use.
How frequently am I billed by One people?
We bill annual contract on the day of signing, and monthly contracts on the 1st of every month. If you sign up during the month, your first month’s bill will be prorated.
How does One people accept payments?
One people also accepts all major credit and debit cards as well as electronic bank transfers via ACH.
How does One people handle cancellations and refunds?
If you decide to cancel your One people account, you can do so at any time. Should you choose to cancel, please understand that prorated refunds are not available. During the current monthly billing period, your account will remain active without further charges.
Approximately how long does it take to set up One people?
You can expect to spend between one & four weeks depending on the size of your organization.
Where is my data stored? What level of security does One people offer?
Microsoft Azure West Europe data center in the Netherlands hosts One People customer data. Sensitive fields are encrypted in transit, and the data center uses advanced encryption techniques at rest. Furthermore, the data center located in Netherlands meets the data requirements of the European Union, the European Economic Area, Switzerland, and the United Kingdom.
Among the measures we take to prevent data leaks and unauthorized access are:
- Data security with multiple levels of defense
- Regular vulnerability scanning
- Web application firewall
- SOC II audits by third parties
- Penetration tests annually